Law enforcement needs clarity when conditions change fast.
Rapid Recall gives police departments, sheriff’s offices, campus police, and specialized units a unified way to coordinate staffing, accountability, communication, and situational awareness — during both routine operations and critical incidents.
Law enforcement agencies face constant operational unpredictability:
- Changing shifts and staffing shortages
- Emergency call-outs
- Major incidents requiring rapid coordination
- Officers spread across wide geographic areas
- Limited visibility into who is available
- Inconsistent or outdated recall processes
- Reliance on group texts or manual phone trees
- Gaps in accountability during fast-moving events
Even when agencies have enterprise systems in place, frontline supervisors often need a faster, simpler, more reliable way to communicate with their people and know who can respond.
Rapid Recall brings these workflows into one intuitive, modern platform designed for how police agencies actually operate.
What Rapid Recall Enables for Law Enforcement Agencies
Faster staffing and shift coverage coordination
Whether filling vacancies, adjusting for sick calls, or responding to overtime needs, supervisors can quickly request availability and track responses.
Ideal for:
- Patrol shift shortfalls
- Short-notice overtime
- Minimum staffing requirements
- Special events and crowd management
Clear, dependable call-out workflows
Events and Rapid Dial allow command staff, supervisors, or watch commanders to initiate structured call-outs without relying on phone trees or fragmented text threads.
Supports:
- SWAT / SRT call-outs
- Detectives / CID call-outs
- K9 deployments
- Mutual aid requests
- Major incidents requiring additional personnel
Real-time accountability during critical incidents
See who has responded, who is en route, and who still needs follow-up — all in a single shared dashboard.
Fits:
- Active threat incidents
- Search and rescue
- Severe weather
- Evacuations
- Missing persons
- Major crime scenes
Improve situational visibility across your region
The Common Operating Picture (COP) provides map and list views showing where personnel may live, work, or have designated addresses.
WatchTower highlights officers whose homes or families may be affected by severe weather or hazards — supporting duty-of-care and operational planning.
Enhance communication for multi-unit and multi-agency operations
Rapid Recall supports coordination across:
- Patrol
- Traffic units
- Investigations
- Specialized teams
- Campus police
- County sheriff + municipal PD
- Regional mutual aid partners
Law Enforcement Use Cases
Shift Coverage & Overtime Staffing
Fill gaps in patrol staffing quickly and consistently.
Rapid Recall Tools:
Emergency Call-Outs (SWAT, SRT, K9, Detectives)
Coordinate critical incident call-outs without relying on outdated phone trees.
Rapid Recall Tools:
Critical Incident Accountability
Ensure clear officer tracking during events that change rapidly.
Rapid Recall Tools:
Severe Weather & Duty-of-Care Checks
Understand who might be affected by storms, floods, wildfires, or severe weather — and who may be available.
Rapid Recall Tools:
Multi-Agency Coordination & Mutual Aid
Maintain clarity across agencies without relying on disparate systems.
Rapid Recall Tools:
Features Law EnforcementTeams Rely On
Events & Accountability
Structured, predictable communication.
Rapid Dial
Supervisor-first calling workflow.
Common Operating Picture (COP)
Personnel visibility across regions.
WatchTower
Hazard and weather awareness.
Roster Management
Clean, flexible staffing data.
CCIR Inbox
Triage urgent or routine inbound reports.
Beacon
Optional, officer-controlled persistent location.
Call Cadence
Track supervisor engagement.
Built for public-sector expectations
Rapid Recall is hosted in AWS GovCloud and aligned with SOC2 security practices.
This makes it simple for municipal, county, and campus police agencies to adopt.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
