Rapid Recall works with the tools your team already relies on.
Rapid Recall integrates with HR systems, identity providers, and communication platforms to keep your roster accurate and your workflows connected — without adding complexity.
Why Integrations Matter
Most distributed teams struggle with:
- Outdated rosters
- Conflicting versions of contact data
- Duplicate entry across systems
- Siloed communication tools
- Manual workflows that don’t scale
Rapid Recall solves these challenges through clean, reliable integrations that help teams stay aligned — from personnel data to communication.
What Rapid Recall Integrates With
HR & Personnel Systems
Rapid Recall connects with many leading HRIS platforms (through modern API connectors), allowing organizations to:
- Sync core directory information
- Keep rosters current
- Reduce manual updates
- Maintain consistent personnel records across systems
Your personnel data stays accurate — without duplicating effort.
Essential Personnel (essper.com)
Rapid Recall has a direct integration with Essential Personnel, enabling organizations to:
- Sync personnel rosters
- Maintain consistent record accuracy
- Ensure every team member is present across readiness and accountability systems
This is especially valuable for public safety and emergency management environments.
Single Sign-On (SSO)
Rapid Recall supports SSO using standard identity protocols.
This simplifies onboarding, improves security, and gives organizations centralized access control.
Benefits of Integrations
How Integrations Support Rapid Recall's Core Features
Roster Management
Automatic updates keep contact and unit information current.
Events & Accountability
Accurate rosters enable fast, reliable communication workflows.
Common Operating Picture (COP)
Mapping and visibility always reflect up-to-date personnel data.
WatchTower
Risk awareness is only as good as the roster driving it.
Rapid Dial
Calling workflows benefit from clean and current phone records.
CCIR Inbox
Direct personnel data improves triage and follow-up.
Admin Portal
Admins maintain control without duplicate work.
Security & Data Protection
Data exchanged through integrations is encrypted and access-controlled, ensuring it is protected at every step.
Access is limited to operational needs and non-sensitive personally identifiable information (PII), minimizing exposure risk. All data remains within your organization’s control, maintaining ownership, governance, and compliance with your internal security standards.
Rapid Recall integrates with systems your organization authorizes — nothing more.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
