Pricing that scales with your mission.
Rapid Recall offers clear, predictable annual pricing for leaders, teams, and entire organizations. Easy to purchase, easy to justify, and easy to deploy.
Affordable solutions
Pro Trial Plan
- Create/manage your own roster
- Messenger iOS & Android app
- Basic check-ins
Great For:
Section leaders, instructors, individual emergency managers that don't need to collaborate and are working with small rosters.
*Plan includes one administrative seat and has directory size limits.
Team Plan
- Three admin seats*
- Shared access to Events
- SMS & Email outreach
- Common Operating Picture (COP)
- Rapid Dial
- Role-based permissions
Great For:
Platoons, companies, fire stations, EMS crews, police shifts, small departments.
*Plan includes three administrative seats and has directory size limits. Contact Rapid Recall to verify your requirements.
Enterprise Plan
- WatchTower Incident Monitoring
- Command Inbox
- Anonymous reporting
- Beacon (voluntary, time-bound location sharing)
- SSO (SAML/OIDC)
- Priority support
Great For:
Battalions, regiments, squadrons, groups, wings, city fire/EMS, city/county PDs, state-level Guard commands, and large enterprises.
*Contact Rapid Recall with admin seat & contact requirements for more pricing details.
Why annual pricing?
Our customers — military units, public safety agencies, and operational teams — rely on structure and predictability.
Annual pricing:
- Matches budget cycles
- Fits GPC/O&M purchasing
- Keeps costs simple
- Reduces administrative burden
- Enables year-round readiness
Purchasing for Government & Public Safety
Rapid Recall is a COTS, non-CUI tool hosted in AWS GovCloud. It does not require an ATO in its commercial configuration.Organizations typically purchase using:
Government Purchase Card (GPC)
Fastest and most common.
Operations & Maintenance (O&M) Funds
Standard for annual subscriptions.
State or Local Budgets
Fire, EMS, law enforcement, and emergency management.
Commander Authorization
Permissible for COTS, non-CUI, GovCloud software.
What All Plans Include
- Multi-channel communication (SMS, email, app)
- Modern Rapid Dial workflow
- Clean accountability collection
- Multi-address profiles (home, drill site, travel, etc.)
- COP (Common Operating Picture)
- Exportable reports
- GovCloud hosting
- SOC2-aligned security
- Organization-owned data
- No background tracking
- iOS and web access
Optional Add-ons (Enterprise or Higher)
- Additional security configurations
- Advanced integration packages
- Statewide or multi-agency deployments
- Custom retention/archiving options
- Offline/low-bandwidth workflows (roadmap)
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
