One Platform. Total clarity.
Rapid Recall is a unified communication and accountability platform that helps leaders reach their people, maintain awareness, and coordinate operations with speed and confidence — across military units, public safety agencies, and distributed organizations.
The problem we solve.
Organizations depend on timely communication and clear accountability, yet most still rely on:
- Phone trees
- Group chats
- Emails
- Paper rosters
- Personal spreadsheets
- Apps that don’t talk to each other
- Complex enterprise systems
Rapid Recall brings everything together.
What Rapid Recall enables.
Rapid Recall gives leaders a clean, structured way to:
- Reach their teams quickly
- Maintain accountability
- Visualize personnel across multiple locations
- Understand hazard exposure
- Keep rosters clean and accurate
- Share situational awareness across the command team
All in a single, easy-to-use platform.
Primary features include:
Events & Accountability
Structured multi-channel notifications with real-time response tracking.
Common Operating Picture (COP)
Visualize personnel across home, work, drill sites, temporary duty, and more.
WatchTower Hazard Awareness
AI-enhanced hazard alerts comparing roster addresses to real-world events.
Rapid Dial
A leader-driven calling workflow that modernizes phone trees without automation.
CCIR Inbox
Categorize, assign, and resolve urgent or routine inbound messages with a shared log.
Beacon (Voluntary Location Sharing)
Opt-in mobile location sharing for time-limited operations and duty-of-care needs.
Admin Portal
Permissions, role management, and organizational clarity for distributed teams.
How It Works
Rapid Recall is a simple platform with complex solutions. Here are the 4-steps exploring our platform:
Import or build your roster
Upload a CSV, connect an HR system, or add members manually.
Segment automatically using dynamic groups
Filter by rank, unit, location, shift, custom fields, or any roster data.
Launch communication or accountability workflows
Send an Event, start Rapid Dial, request updates, run a check-in, or triage CCIRs.
Track everything in real time
See responses, follow-ups, hazards, and shifts in one place.
Who We Serve
Rapid Recall is a simple platform with complex solutions. Here are the 4-steps exploring our platform:
Military Units
Active duty, Guard, Reserve, schoolhouses, and distributed operations.
Fire & EMS
Recall operations, staffing callbacks, real-time awareness.
Law Enforcement
Active duty, Guard, Reserve, schoolhouses, and distributed operations.
Corporate & Critical Infrastructure
Distributed teams, crisis response, continuity operations.
Why organizations choose Rapid Recall
- Simple enough for small units
- Powerful enough for enterprise-scale missions
- Works across devices and channels
- COTS SaaS — no ATO required for non-CUI use
- Hosted in AWS GovCloud
- SOC2-aligned controls
- Clear data ownership
- Focused on people, not systems
- Purpose-built by leaders with operational experience
Security & Privacy
- Hosted in AWS GovCloud
- Non-CUI workflows (ATO-exempt)
- Voluntary mobile sharing (Beacon)
- No GPS unless enabled
- Organization-owned data
- SOC2-aligned practices
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
