Built by leaders who understand the responsibility of leading people.
Rapid Recall is developed by Total Force, Inc., a veteran-led team with experience in military service and modern software development.
Our backgrounds include the United States Marine Corps, Google, and McKinsey & Company.
Our background includes:
We build dependable tools that help leaders communicate clearly and maintain accountability. Especially when people are dispersed, information is fragmented, and time matters.
Our Mission
Empower leaders with the clarity and tools to drive mission success.
- Leaders deserve tools that make their jobs easier — not harder.
- People deserve communication systems that respect their time and privacy.
- Organizations perform better when information flows cleanly.
- Accountability should be structured, simple, and shared.
- Technology should enhance leadership, not replace it.
Our Purpose
Distributed military units, first responder organizations, and corporate teams all face the same persistent problems:
- Outdated phone trees
- Fragmented group chats
- Spreadsheets scattered across inboxes
- Duty officer turnover
- Travel, leave, and temporary assignments
- Families affected by weather or emergencies
- No shared picture of where people are or what they need
We built Rapid Recall to solve these everyday operational challenges with clarity, simplicity, and reliability.
What We Stand For
Clarity
Leaders and teams deserve shared understanding.
Respect for People
We never track background GPS. Beacon is voluntary, time-bound, and opt-in. Data belongs to the organization — not us.
Security
Hosted in AWS GovCloud with SOC2-aligned practices and a security-first mindset.
Practicality
Features should be fast, intuitive, and built for real operations — not theoretical ones.
Humility
We didn’t invent these ideas.
We’ve lived the problems, listened to leaders, and built what they need.
Continuous Improvement
We evolve the platform based on real-world feedback from Marines, Guardsmen, firefighters, EMTs, police officers, and leaders across industries.
The Team Behind Total Force, Inc.
Operational Experience
Our team includes veterans and reservists who have led Marines, managed flight operations, run safety programs, and supported distributed units across the world.
Technology Experience
We bring decades of leadership experience across software, consulting, defense and startup organizations.
U.S.-Based Team
Our team of senior engineers, designers, and security professionals committed to building a trustworthy, dependable platform here in the United States.
Total Force, Inc.
Rapid Recall is our flagship product. We build COTS software designed for unit-level adoption without requiring an ATO in its commercial configuration.
Our Commitment to Security & Privacy
- Hosted in AWS GovCloud
- SOC2-aligned controls
- COTS SaaS, ATO-exempt (non-CUI)
- Clear data ownership
- No background location tracking
- Privacy-respectful design
- Architecture engineered for future IL5 deployment (messaged separately later)
Who We Serve
- Military units (Active, Guard, Reserve)
- Fire & EMS agencies
- Law enforcement departments
- Corporate and critical infrastructure teams
- Schools, training wings, and distributed organizations
Organizations that operate 24/7, manage risk, and care deeply for their people.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Rapid Recall is commercial off-the-shelf software, aligned with SOC 2 framework, and ready for basic coordination and recall purposes.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
