WatchTower

Know who may be affected before you need to ask.

WatchTower gives leaders real-time awareness of personnel who may be impacted by severe weather, natural disasters, or regional hazards — using official federal data and the addresses your organization already maintains.

It’s duty-of-care made simple, and operational clarity made possible.

What Is WatchTower?

WatchTower is Rapid Recall’s incident impact awareness feature.
It monitors official federal hazard feeds — such as severe weather alerts, wildfire perimeters, flood warnings, seismic activity, and other regional incidents — and identifies who may be affected based on address proximity.

WatchTower does not track live GPS locations.
It uses only the addresses the organization already stores (home, work, drill, temporary assignments, travel locations, etc.).

This makes it compliant, practical, and aligned with public-sector and corporate governance expectations.

What the COP Helps You Do

See who may be near a hazard or severe weather zone

WatchTower compares official incident data against your roster addresses to highlight:

  • Potentially affected personnel
  • Individuals who may require check-ins
  • Duty-of-care concerns
  • Teams or units with higher risk exposure
  • Members whose families may be impacted

This reduces delays, uncertainty, and guesswork.

Quickly initiate check-ins or follow-ups

From a WatchTower alert, leaders can launch:

  • Targeted Events requesting status or safety confirmation
  • Rapid Dial follow-ups for priority contacts
  • Filtered roster views to coordinate resources or staffing

Nothing is manual — follow-up actions are one click away.

Prepare for severe weather before it hits

WatchTower is especially useful during:

  • Hurricanes
  • Tornadoes
  • Severe thunderstorms
  • Flooding
  • Winter storms
  • Wildfires
  • Extreme heat events

Leaders can proactively understand:

  • Who may need support
  • Who may not be available
  • Who may be mobilized
  • Who may lose power or connectivity

Support continuity and duty-of-care responsibilities

Public safety agencies, military units, and corporate teams all need to know when their people or their families may be in harm’s way.

WatchTower gives leaders early awareness so they can:

  • Coordinate responses
  • Adjust staffing
  • Offer support
  • Notify chain-of-command or HR teams
  • Launch accountability checks

Improve clarity during fast-moving regional incidents

Whether it’s a hazmat event, wildfire spread, or a localized disruption, WatchTower arms leaders with clarity limited tools don’t provide.

It is especially helpful for:

  • Military units with dispersed members
  • Fire/EMS agencies with volunteers
  • Law enforcement during severe weather
  • Corporate teams supporting distributed or hybrid staff

Who Uses WatchTower?

Key Capabilities

  • Monitors official federal hazard and incident data
  • Highlights roster members based on proximity
  • Supports multiple address types
  • Triggers Events, check-ins, or Rapid Dial workflows
  • Integrates with the Common Operating Picture (COP)
  • Allows roster filters by hazard proximity
  • Works for distributed, multi-location organizations

Security & Data Protection

WatchTower uses only:

Official federal incident data sources

Addresses your organization chooses to maintain

No GPS tracking. No passive collection.
Completely opt-in and policy-aligned.

As part of Rapid Recall, WatchTower runs in AWS GovCloud with a SOC2-aligned posture.It handles operational but non-sensitive PII, and does not require an ATO for standard use.

What our partners say about us

"We cut our response time in half overnight. The visibility alone has been a game-changer for our entire operation."
Matt
City Official
"Our managers used to spend hours just figuring out who was available. That whole problem simply doesn't exist anymore."
Sara
Manager
Hospitality Industry
"Before this, we were juggling spreadsheets and phone calls. Now everything lives in one place and nothing slips through."
Josh
Platoon Leader
Reserve Unit
"Coordination across our sites went from a daily headache to something that just happens. I don't know how we managed without it."
Nathan
Operations Officer
National Guard
"We went from constant back-and-forth texts to one clear dashboard. It's freed up hours every single week."
Mandy
Shift Supervisor
Manufacturing Company
"We cut our response time in half overnight. The visibility alone has been a game-changer for our entire operation."
Matt
City Official
"Our managers used to spend hours just figuring out who was available. That whole problem simply doesn't exist anymore."
Sara
Manager
Hospitality Industry
"Before this, we were juggling spreadsheets and phone calls. Now everything lives in one place and nothing slips through."
Josh
Platoon Leader
Reserve Unit
"Coordination across our sites went from a daily headache to something that just happens. I don't know how we managed without it."
Nathan
Operations Officer
National Guard
"We went from constant back-and-forth texts to one clear dashboard. It's freed up hours every single week."
Mandy
Shift Supervisor
Manufacturing Company

Questions? We have answers.

What security protections are in place?

Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.

Are messages from Rapid Recall encrypted?

Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.

Do recipients need to download anything to receive messages?

No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.

I’m a member of the Armed Forces, how do I get this for my unit?

Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.

Does Rapid Recall require a DoD Authority to Operate (ATO)?

No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).

What is the privacy policy around location sharing?

Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.

Get clarity before the incident reaches your people.

Book a Demo