A roster that leaders can trust.
Rapid Recall’s roster management system gives organizations a clean, flexible, and intuitive way to maintain accurate personnel data — the foundation for everything from recalls and staffing to accountability and duty-of-care.
Why Roster Management Matters
Most operational failures during recalls, staffing events, or emergencies come down to one thing:
Bad, outdated, or incomplete data.
Units and teams often rely on:
- Old spreadsheets
- Personal lists
- Group chats
- Informal notes
- Outdated contact sheets
- Separate systems across leaders
Rapid Recall replaces these fragmented sources with a single roster that:
- Is easy to update
- Is shared across authorized leaders
- Powers your Events, Rapid Dial, COP, and WatchTower
- Reflects your organization’s real structure
- Is designed for distributed teams
What Rapid Recall’s Roster Management Helps You Do
Maintain clear, accurate personnel data
Every person has a profile with:
- Name
- Phone(s)
- Address(es)
- Custom fields
- Unit, shift, or station
- Certifications or skills
- Status and notes
Leaders can add or update fields as needed without creating confusion.
Store multiple address types for each person
This is a major differentiator.
Your roster can hold:
- Home
- Worksite / duty station
- Drill location
- Temporary assignment
- Travel location
- Hometown (for family-impact awareness)
- Exercise or training location
This powers the COP and WatchTower with real-world context.
Filter personnel instantly
Find exactly who you need using:
- Unit
- Station / shift
- Rank or role
- Custom fields
- Certifications
- Availability (from Events)
- Hazard proximity (from WatchTower)
This turns your roster into an operational tool — not just a list.
Build dynamic groups in seconds
Leaders can create “distro lists” or dynamic segments using any filter.
Examples:
- “Everyone in Bravo Company under E-6”
- “All volunteers within 10 miles of Station 3”
- “All personnel with EMT certification”
- “Everyone in investigations + SWAT”
- “Everyone not accounted for in current Event”
These groups can be used in Events, Rapid Dial, or for reporting.
Use simple CSV import to add multiple contacts
Rapid Recall supports CSV import workflows and gracefully handles:
- Varying file structures
- Multiple addresses
- Custom fields
- Common roster formats
- Legacy or export files
Give leaders the right access — nothing more
Role-based permissions ensure:
- Admins manage the full roster
- Leaders see what they need
- Members can update their own info (if enabled)
- Sensitive fields can be restricted
Who Uses Roster Management?
Key Capabilities
- Clean, intuitive roster profiles
- Multi-address support
- Custom fields & flexible structure
- Bulk import + simple editing
- Dynamic group creation
- Role-based permissions
- Full integration with Events, COP, WatchTower, Rapid Dial
- No data silos
Security & Data Protection
Roster data is stored in AWS GovCloud with SOC2-aligned practices.
Rapid Recall handles operational but non-sensitive PII and requires no ATO under DoDI 8510.01 for normal use.
Only your organization controls roster data — Rapid Recall does not enrich, share, or cross-reference it.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
