Events

Communicate clearly. Track accountability instantly.

Rapid Recall’s Events feature gives leaders a fast, structured way to reach their people across multiple channels and track real-time responses — perfect for recalls, drills, staffing, severe weather, and day-to-day coordination.

What are Events in Rapid Recall?

Events are structured communication workflows that let leaders:

  • Send multi-channel notifications
  • Request specific responses (buttons, choices, free text, etc.)
  • Track accountability in real time
  • Filter responses by role, location, or custom fields
  • Follow up automatically or manually
  • See a shared dashboard of who has responded and who hasn’t

Events serve as the operational backbone for accountability across distributed teams.

What Events & Accountability Help You Do

Reach your people quickly — every time

Send structured messages across:

  • Email
  • SMS (if enabled)
  • In-app notifications
  • Mobile push (coming soon)

This ensures no one is left out, even when conditions change rapidly.

Track real-time accountability

As responses come in, leaders can see:

  • Who has acknowledged
  • Who is unavailable
  • Who needs help
  • Who still requires follow-up

The shared dashboard reduces confusion and provides clarity up and down the chain.

Support musters, drills, and recalls

Military, fire/EMS, law enforcement, and corporate crisis teams depend on Events to coordinate:

  • Drill weekend accountability
  • Recall operations
  • SWAT/SRT call-outs
  • Storm preparedness
  • Activation and mobilization
  • Staffing callbacks
  • Critical incident coordination

Capture structured information

Customize response options:

  • Acknowledge / Not available
  • Available / Unavailable
  • Reporting time
  • Safety status
  • Required details (“I need assistance,” “I’m evacuating,” etc.)
  • Free text fields

This makes accountability precise and actionable.

Filter responses instantly

Sort by:

  • Unit / station / shift
  • Custom fields (skills, certifications)
  • Role or rank
  • Availability
  • Location type
  • Hazard proximity (with WatchTower)

Leaders always see what matters most.

Share a common picture across leaders

Everyone sees the same dashboard — reducing redundant calls, duplicate texts, or conflicting reports.

This is critical during:

  • Emergencies
  • Severe weather
  • Multi-alarm incidents
  • Mobilizations
  • Cross-agency responses

Who Uses Events & Accountability?

Key Capabilities

  • Multi-channel notifications
  • Structured response options
  • Real-time response dashboard
  • Single source of truth for accountability
  • Custom fields and filters
  • Hierarchy-aware visibility
  • Integration with Rapid Dial for follow-ups
  • Integration with WatchTower for hazard awareness

Security & Data Protection

Events transmit only organizationally approved contact information and structured responses. Rapid Recall operates in AWS GovCloud with a SOC2-aligned posture, and as a COTS tool for operational, non-sensitive PII, Events do notrequire an ATO for normal use.

What our partners say about us

"We cut our response time in half overnight. The visibility alone has been a game-changer for our entire operation."
Matt
City Official
"Our managers used to spend hours just figuring out who was available. That whole problem simply doesn't exist anymore."
Sara
Manager
Hospitality Industry
"Before this, we were juggling spreadsheets and phone calls. Now everything lives in one place and nothing slips through."
Josh
Platoon Leader
Reserve Unit
"Coordination across our sites went from a daily headache to something that just happens. I don't know how we managed without it."
Nathan
Operations Officer
National Guard
"We went from constant back-and-forth texts to one clear dashboard. It's freed up hours every single week."
Mandy
Shift Supervisor
Manufacturing Company
"We cut our response time in half overnight. The visibility alone has been a game-changer for our entire operation."
Matt
City Official
"Our managers used to spend hours just figuring out who was available. That whole problem simply doesn't exist anymore."
Sara
Manager
Hospitality Industry
"Before this, we were juggling spreadsheets and phone calls. Now everything lives in one place and nothing slips through."
Josh
Platoon Leader
Reserve Unit
"Coordination across our sites went from a daily headache to something that just happens. I don't know how we managed without it."
Nathan
Operations Officer
National Guard
"We went from constant back-and-forth texts to one clear dashboard. It's freed up hours every single week."
Mandy
Shift Supervisor
Manufacturing Company

Questions? We have answers.

What is an Event in Rapid Recall?

A structured messaging workflow that requests specific responses and tracks accountability in real time.

Can I customize the response options?

Yes — acknowledgments, availability options, reporting times, free text, and more.

What channels do Events support?

Email, SMS (optional), and in-app notifications.

Can multiple leaders view the same Event dashboard?

Yes — authorized leaders see a shared operating picture.

Does Rapid Recall require a DoD Authority to Operate (ATO)?

No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).

Are Events useful for staffing callbacks?

Absolutely. Fire/EMS, law enforcement, and corporate teams use Events for this daily.ons.

Take the next step. Operational clarity starts today.

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