Communicate clearly. Track accountability instantly.
Rapid Recall’s Events feature gives leaders a fast, structured way to reach their people across multiple channels and track real-time responses — perfect for recalls, drills, staffing, severe weather, and day-to-day coordination.
What are Events in Rapid Recall?
Events are structured communication workflows that let leaders:
- Send multi-channel notifications
- Request specific responses (buttons, choices, free text, etc.)
- Track accountability in real time
- Filter responses by role, location, or custom fields
- Follow up automatically or manually
- See a shared dashboard of who has responded and who hasn’t
Events serve as the operational backbone for accountability across distributed teams.
What Events & Accountability Help You Do
Reach your people quickly — every time
Send structured messages across:
- SMS (if enabled)
- In-app notifications
- Mobile push (coming soon)
This ensures no one is left out, even when conditions change rapidly.
Track real-time accountability
As responses come in, leaders can see:
- Who has acknowledged
- Who is unavailable
- Who needs help
- Who still requires follow-up
The shared dashboard reduces confusion and provides clarity up and down the chain.
Support musters, drills, and recalls
Military, fire/EMS, law enforcement, and corporate crisis teams depend on Events to coordinate:
- Drill weekend accountability
- Recall operations
- SWAT/SRT call-outs
- Storm preparedness
- Activation and mobilization
- Staffing callbacks
- Critical incident coordination
Capture structured information
Customize response options:
- Acknowledge / Not available
- Available / Unavailable
- Reporting time
- Safety status
- Required details (“I need assistance,” “I’m evacuating,” etc.)
- Free text fields
This makes accountability precise and actionable.
Filter responses instantly
Sort by:
- Unit / station / shift
- Custom fields (skills, certifications)
- Role or rank
- Availability
- Location type
- Hazard proximity (with WatchTower)
Leaders always see what matters most.
Share a common picture across leaders
Everyone sees the same dashboard — reducing redundant calls, duplicate texts, or conflicting reports.
This is critical during:
- Emergencies
- Severe weather
- Multi-alarm incidents
- Mobilizations
- Cross-agency responses
Who Uses Events & Accountability?
Key Capabilities
- Multi-channel notifications
- Structured response options
- Real-time response dashboard
- Single source of truth for accountability
- Custom fields and filters
- Hierarchy-aware visibility
- Integration with Rapid Dial for follow-ups
- Integration with WatchTower for hazard awareness
Security & Data Protection
Events transmit only organizationally approved contact information and structured responses. Rapid Recall operates in AWS GovCloud with a SOC2-aligned posture, and as a COTS tool for operational, non-sensitive PII, Events do notrequire an ATO for normal use.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
